Markets

Privacy Policy

Effective Date: 2024-05-23

1. Introduction

Blotter Ltd. ("Blotter", "we", "us", or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect information about you when you use our website, mobile applications, and other services (collectively, the "Services"). By using the Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information from you:

  • Contact Information: Name, email address, phone number.
  • Payment Information: Credit card details for transactions and saved for easier checkout.
  • Account Information: Username, password, and other registration details.

2.2 Non-Personal Information

We may also collect non-personal information about your use of the Services, such as:

  • Usage Data: Information about how you use our Services, including your IP address, browser type, and usage patterns.
  • Analytics Data: Data collected via cookies and similar technologies for analytics purposes.

3. How We Use Your Information

3.1 Providing and Improving Services

We use your information to:

  • Provide and maintain our Services.
  • Notify you about changes to our Services.
  • Allow you to participate in interactive features of our Services.
  • Provide customer support.
  • Monitor the usage of our Services.
  • Detect, prevent, and address technical issues.

3.2 Analytics and Research

We use collected data to:

  • Perform analytics and conduct research to improve our Services.
  • Build models and profiles for trader performance.

3.3 Marketing and Advertising

With your consent, we may use your information to:

  • Send promotional materials and updates.
  • Integrate with Google Analytics and Meta Conversion API and Pixel for marketing purposes.

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with third-party service providers, such as:

  • Payment Processors: To process your transactions securely.
  • Analytics Providers: Google Analytics for usage tracking and Meta Conversion API and Pixel for marketing.

4.2 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

5. User Rights

You have the following rights regarding your personal data:

  • Access: The right to access and obtain a copy of your personal data.
  • Correction: The right to rectify inaccurate or incomplete personal data.
  • Deletion: The right to request the deletion of your personal data.
  • Restriction: The right to restrict the processing of your personal data.
  • Portability: The right to obtain your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at support@blotter.fyi.

6. Data Security

We implement state-of-the-art security measures, including encryption, to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Storage and International Transfers

Your data will be stored on Azure servers located in the US East region. We currently operate and store data only in the United States and Canada.

8. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. The retention period may vary based on the nature of the data and the purpose for which it was collected.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

10. Children's Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Third-Party Links

Our Services may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@blotter.fyi.